![]() It seems to go longer without artifacts and freezing if I never put it to sleep and keep it warm or even hot all the time. Check if an app is using the dedicated GPU To see if an app is using the higher-performance discrete GPU, open Activity Monitor and click the Energy tab. Learn which integrated GPUs your Mac might have. The graphics cards currently in use appear next to Graphics. (Video artifacts appear and it will freeze and sometimes not boot for a long time. To see which graphics cards are in use, choose Apple ( ) menu > About this Mac. And then several months ago the same video problems started again, which means this "fixed" video card is toast. An email to Tim Cook got the machine fixed for free, but only after they replaced the video card twice. My 27" 2009 iMac i7 developed video issues just after the AppleCare expired. What's different between the 20 models? The hardware!Īnother thing that worries me about Apple is their understanding of how to deal with video issues. It would be nice if Apple can fix it in software, but it's clearly a hardware issue insofar as the 2015 MBP does NOT have the same issue when running the same software and OS. Any app could be vulnerable in light of Apple photos being affected. Look, I've got a fully loaded 2016 MBP 15" on order with Adorama, scheduled to ship around Dec. Good on them.ĭid the article author comprehend the implications of his own writing? Becker said he received a call from the company's headquarters in Cupertino, Calif., where a team of engineers asked him to help replicate the glitch over the phone and requested access to the affected laptop for further investigation."^^^Īll part of that "Q and A" you thought smart to bring up.Īpple's is from cradle to grave. "The incident did not go unnoticed by Apple. Becker consequently took the machine into an Apple store for replacement." "In a serious case chronicled by a MacRumors forum member Jan Becker, a new 15-inch MacBook Pro configured with an optional AMD Radeon Pro 460 GPU encountered trouble and ultimately crashed while transcoding video in Adobe Premiere Pro. Otherwise it's going to cause damage to Apple's reputation at a time when patience is already wearing thin with many pro users. ![]() Perhaps they need to spend a bit more time and money on that. One wonders just how much emphasis goes on Q and A these days. It does seem troubling that such an issue could strike these new models so soon after release, and especially after similar graphics problems had impacted some MBP 2011-13 models. Couple that with your own mention of the Photos app, I'm not sure there's a strong enough case to be made (yet) to say it's "likely third party software" at fault. ![]() Other reports claim it may be related to File Vault 2.
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